Privacy Policy

At ilétaituneontre, we place great importance on protecting your personal data. This privacy policy explains what information we collect, how we use and protect it, and your rights regarding your personal data.

1. Information Collected

We collect various information when you visit our site and use our services, including:

Identification information : Name, first name, email address, postal address, phone number.
Account information : Login credentials, passwords.
Payment Information: Depending on your payment method.
Browsing Information: IP address, browser type, pages visited, time spent on the site, etc.

2. Use of Information

We use your information for:

Order Processing: To manage and dispatch your orders, as well as to process payments.
Customer Service: To answer your questions, manage your complaints, and provide you with customer support.
Site Improvement: To enhance the functionality and user-friendliness of our site.
Marketing: To send you newsletters, promotional offers, and other marketing communications, if you have consented to this.
Legal Compliance: To comply with legal and regulatory obligations.

3Information Sharing

We only share your personal information with third parties in the following cases:

Service Providers: We may share your information with third-party service providers who assist us in operating our site and delivering our services (for example, payment services, delivery services).
Legal Obligations: We may disclose your information if required by law or in the context of legal proceedings.
Protection of Our Rights: To protect our rights, our property or our safety, as well as those of our users or other individuals.

4. Data Security

We implement appropriate technical and organisational security measures to protect your information against unauthorised access, loss, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure..

5. Your Rights

You have several rights regarding your personal data :

Access: You can request a copy of the information we hold about you.
Rectification: You can request that inaccurate or incomplete information be corrected.
Erasure: You can request the deletion of your personal information, subject to certain conditions.
Objection: You can object to the processing of your information for direct marketing purposes.
Portability: You can request to receive your information in a structured, commonly used, and machine-readable format.

Pour exercer ces droits, veuillez nous contacter à l'adresse info@iletaitunemontre.be

6. Cookies

We use cookies and similar technologies to collect information about your browsing on our site. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to achieve the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page and, if the changes are significant, we will notify you by email or through our website..

9. Contact

For any questions regarding this privacy policy or to exercise your rights, please contact us at :

info@iletaitunemontre.be

We are committed to protecting your personal information and respecting your privacy. Thank you for your trust in ilétaitunemontre.